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Privacy Policy

What Information Do We Collect?

The information we receive from you is voluntary.

Please note that data protection laws in the United States differ from those in Canada. By providing us your personal information, you consent to the collection, transfer and processing of your personal information to and from both the United States and Canada and agree that your personal information may be subject to access requests from governments, courts or law enforcement in the United States according to the laws of the United States.

 

As part of providing products and services to you, we may collect information, including personal information, about you or your business.  Personal information is data that can be used to identify you.  The information includes but is not limited to:

·     Name

·     Email address

·     Phone number

·     Company

·     Title

·     Other information you disclose when you ask us a question about our Website or our services.

·     Technical information about your use of our site including IP address, device identifier, and viewing information

·     Geo-location information telling us from where you are accessing the Website

 

Direct Collection

We collect much of the information listed above directly from you when you submit it on our Website.  This includes information you share on the Contact Us page of our Website. 

 

Indirect Collection – Cookies and Other Technology

As part of offering and providing customizable services, we use cookies and other online tracking technologies to store and sometimes track information about you.  We may use these technologies to:

·     Provide you with personalized content based on your use of our Website

·     Enable you to more easily use our site by remembering and using contact information, purchasing information, and registration information

·     Evaluate, monitor and analyze the use of our site and its traffic patterns to help improve our Website and services

·     Assist us with ad reporting functions such as to learn which ads are bringing users to our Website

 

The types of technologies we use include:

Cookies.  A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive.  Cookies enable us to identify your browser as a unique user.  Cookies may involve the transmission of information from us to you and from you to us.  Cookies may also be used by another party on our behalf to transfer information to us in accordance with their privacy statement.  Some cookies are “persistent cookies.”  They are used by us each time you access our Website.  Other cookies are called “session cookies.”  Session cookies are used only during a specific browsing session.  We may use a session cookie, for example, to remember that you have already navigated through a particular menu, or that you have entered your registration information for D4W Logistics.  We may also use “analytics cookies” that allow web analytics services to recognize your browser or device and, for example, identify whether you have visited our Website before, what you have previously viewed or clicked on, and how you found us.  This information is provided anonymously for statistical analysis only.  Analytics cookies are usually persistent cookies.


Log Files

Like most standard website servers, we use log files. Log files track Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp and number of clicks. We utilize this information to analyze trends, administer the site, prevent fraud, track website navigation in the aggregate and gather broad demographic information for aggregate use.

How Do We Use Your Information?

The general information you provide helps us build a better website in terms of functionality and content. With your permission, we may occasionally notify you of news at D4W Logistics that may be of interest to you.

We use your registration information to provide you with access to D4W Logistics to receive quotes, tracking and other information about shipping services from D4W Logistics. The information that we collect in D4W Logistics directly relates to the application or task that you have asked us to perform, such as a pickup request. As with the general information, we’ll use what you have provided to continue to build better service and business overall.

 

Distribution of Information in D4W Logistics

The general and specific information that we collect will be shared in our organization to perform the activities you’ve asked us to do. In addition, individual data will be aggregated and analyzed to understand customer trends and requirements, so that we can continue to provide a service that is reliable, responsive and efficient.

 

Third-Party Distribution of Information 

Except as specified in this Privacy Policy or otherwise with your consent, D4W Logistics will not sell, rent, trade or otherwise distribute your information to any other organization unless compelled by law or legal process. We may, however, disclose contact information to our agents for the purpose of performing services on behalf of D4W Logistics such as website development and operation, preparing marketing materials, sending postal mail or email, analyzing website use, job applications, processing payments and processing data. To protect our customers’ privacy, we work only with companies that agree to maintain strong confidentiality protections and prohibit them from using the information we provide for any other purpose. 

 

We do not permit these companies to sell or otherwise distribute the information we give them to any other third party.

 

We may disclose “blinded” aggregated data and user statistics to prospective partners and other third parties.  Blinded data is data that does not identify an individual person.

 

We’ll ask for your consent before using your information for a purpose that extends beyond what you may reasonably expect from a freight company and that has a more significant privacy impact.

 

We also may disclose your information in special cases. For example, when we believe that we must disclose information to identify, contact or bring legal action against someone who may be violating our online terms, or may be causing injury to or interference with our rights or property, other website users or clients, or anyone else who may be harmed by such activities. We may disclose visitor information when subpoenaed, if ordered or otherwise required by a court of law, arbitrator or other similar proceeding or the rules governing such a proceeding, for government investigations, with government agencies if required by law and when we otherwise believe in good faith that any applicable law requires it.

 

We may engage in mergers, acquisitions or other such transactions with other companies. In such transactions, confidential client information generally is one of the transferred business assets. In the event of such a transaction client and site visitor information may be one of the transferred assets and may be disclosed in connection with negotiations relating to a proposed transaction. In such cases, the transferred information may become subject to a different privacy policy.

 

Choice and Consent

Direct Collection. The more we know about you, the better our ability to serve you and provide products and services that are of real value. Our Website is a voluntary information channel that is open to you at all times. You always have a choice regarding the tools that you use and the information that you provide. We don’t ask questions for the sake of asking questions, but do so because it is pertinent to our ability to serve and know you better. You always have the right to access your personal information and to modify or delete it as you wish.

 

Cookies

You may disable browser cookies in your browser or set your browser to warn you when a cookie is being sent. You may lose some features or functionality when you disable cookies.  Remember, also, that disabling cookies is browser specific. If you log on using Google Chrome, IE, Firefox or Microsoft Edge, you must also disable cookies in Safari if you use that browser at a different time.

 

Google Analytics

Google Analytics is a web analysis service provided by Google Inc. Google utilizes user data such as browser and computer settings like screen resolution, operating system and cookies that track whether a user is a returning visitor to track and examine the use of this website, to prepare reports on the user’s activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. The data collected by Google Analytics does not contain any information that personally identifies you. Click here to review the Google privacy policy.

 

Web Beacons.  It is not possible to disable Web beacons.

 

Log Files.  It is not possible to disable log files.

 

How can I control my personal information?

You may contact us at support@d4wlogistics.com if you wish to view, edit, or delete your personal information from our database, and we will use commercially reasonable efforts to accommodate your request. 

If you believe that any inaccurate or inappropriate information has been obtained or provided to others through your use of this Website, you should contact a representative at support@d4wlogistics.com.

 

How do we protect your information?

Financial Information

We do not currently collect financial information on the Website.

Other Information

Because information sent through the Internet travels from computer to computer throughout the world, when you give us information, that information may be sent electronically to servers outside of the country where you originally entered the information.  Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure.  Except as specifically stated, this site does not use security encryption measures.  Information that you disclose by use of this site (as with any site that is non-secure), by posting a message or using e-mail, potentially could be collected and used by others.  This may result in unsolicited messages from third parties or use of such information by third parties for their own purposes, legal or illegal.  As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or from our services, and you do so at your own risk.  Once we receive your transmission, we use commercially reasonable efforts to ensure its security on our systems.

 

Users From Outside the United States

The data protection and related laws of the United States may be different than those of your own country, including the European Union’s General Data Protection Regulation. This Website is not intended for use by persons located in the European Union. This Website is also not intended to be used by those under the age of 18.

 

Do Not Track

Do Not Track (DNT) is a privacy preference that users can set in their web browsers. While the United States Federal Trade Commission has endorsed DNT, our Website does not support DNT codes. However, except in the case of analytics cookies, remarketing and other features of Google Display Advertising described above, our Website limits tracking to the internal uses described above. Except in the case of analytics cookies our Website does not track your use across multiple websites; however, other websites to which we link may.  

 

Please review their privacy policies to understand how you may be tracked.

 

 

How to Contact D4W Logistics:

Phone:

(330) 931-8411

Email:

support@d4wlogistics.com

or fill out our Contact us form.

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